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This section of our website is designed to give information on the main rules that govern the pension schemes that we administer. It covers funding your pension scheme (ie money in), what you can do with those funds once they are in the scheme (ie investments) and what can be paid out of the scheme (ie member benefits and death benefits).
Please use the navigation tools to the left of this page to access the areas that you would like to know more about.
We hope that you find the information contained in this section useful. If you want to talk any of it through with us then please do not hesitate to contact us.
What should I do if I have a complaint?
If you are not satisfied with the level of service that you have received, then please write to: Managing Director, DP Pensions Limited, Bridewell House, Bridewell Lane, Tenterden Kent TN30 6FA
If your complaint is not resolved to your satisfaction, then you can refer it to:
Financial Ombudsman Service, Exchange Tower, London, E14 9SR.
Tel: 0800 023 4567 or 0300 123 9123
The Pensions Ombudsman Service, 10 South Colonnade, Canary Wharf, E14 4PU.
Tel: 0800 917 4487
The Pensions Advisory Service, 11 Belgrave Road, London, SW1V 1RB.
Tel: 0800 011 3797